Upgrading and paying

Payment is by transfer (a wallet such as STC Pay, or a bank transfer). We then review it and activate your plan, usually within hours.

Upgrade steps

1. Open Plan (الخطة) and press Upgrade now (it also appears at the top of the page).
2. Choose Yearly or Monthly.
3. Choose a payment method. You will see the wallet number or IBAN and the beneficiary name; press to copy.
4. Transfer the exact amount.
5. Enter the phone number you transferred from, and the transaction number or upload a receipt photo (at least one of them).
6. Press Send request.

Your request appears below with the status Under review, and you get notifications when it is activated or declined.

Note: The receipt is a private image; only you and the Menu team can see it.

If a request is declined

You will see the decline note next to the request (for example: the amount does not match). Fix it and send a new request.

Renewing

A subscription does not renew automatically and we never charge you. Seven days before it ends a Renew subscription form appears. Renewing early extends from the date your current subscription ends, so you lose no days.

Where do I see my requests?

At the bottom of the Plan page: a list of your recent requests and their status (under review, activated, declined, cancelled, refunded).